Privacy Policy

1. Introduction

Welcome to our Event Management SaaS Platform (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal and business data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use your information to:

• Provide and maintain our platform
• Manage your account and subscriptions
• Process payments and track transactions
• Improve platform performance and user experience
• Send important updates, notifications, and support messages
• Ensure security and prevent fraud

4. Data Storage & Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss.

However, no system is 100% secure, and we cannot guarantee absolute security.

Your data is stored securely on our servers or trusted third-party infrastructure providers.

5. Data Ownership

All business data (clients, vendors, events, payments) entered into the platform remains your property. We do not claim ownership of your data.

6. Data Sharing & Disclosure

We do not sell or rent your personal or business data.

We may share data only in the following cases:

• With trusted third-party service providers (e.g., payment gateways, email services)
• When required by law or legal processes
• To protect our rights, users, or platform security

7. Cookies & Tracking

We may use cookies and similar technologies to:

• Enhance user experience
• Analyze platform usage
• Improve performance

You can disable cookies through your browser settings if preferred.

8. Email & Communication

If you use our email features, communications sent to clients and vendors are managed by you. You are responsible for complying with applicable communication laws.

We may also send you system-related emails such as updates, alerts, and notifications.

9. Data Retention

We retain your data as long as your account is active or as required to provide services.

You may request deletion of your data, subject to legal and operational requirements.

10. User Rights

You have the right to:

• Access your data
• Update or correct your information
• Request deletion of your data
• Stop receiving communications

To exercise these rights, contact us using the details below.

11. Third-Party Services

Our platform may integrate with third-party tools (payment gateways, email services, etc.). We are not responsible for their privacy practices, and we encourage you to review their policies.